1. Introduction & Acceptance of Terms

These Terms and Conditions govern your use of the Al Chapo Auto Service website and services. If you disagree with any part of these terms, you must refrain from using our website or booking our services. Our offerings include both workshop-based maintenance at our Dubai location and doorstep mobile car servicing.

2. Mobile & Workshop Service Bookings

When booking a service with Al Chapo Auto Service, you acknowledge and agree that:

• You must provide accurate vehicle specifications and precise location details for mobile appointments.
• For mobile services, a safe, legal, and accessible workspace must be supplied (e.g., adequate parking clearance, building management authorization if required).
• We hold the right to reschedule or cancel bookings due to extreme weather conditions, unsafe working environments, or unforeseen logistical delays.

3. Pricing, Estimates, and Payments

All initial quotes provided before a physical or digital inspection are estimates based on your description of the issue. If additional complications are discovered during diagnostic testing or work execution, our technicians will contact you for authorization prior to carrying out extra repairs or parts replacements. Full payment is expected upon completion of services unless prior corporate accounts or terms are agreed upon.

4. Warranties and Liability

We stand by the integrity of our craftsmanship and parts. Warranties on parts and labor are clearly specified on your service invoice. Al Chapo Auto Service assumes no liability for pre-existing mechanical defects, hidden vehicle damage, or component failures entirely unrelated to the specific services executed by our technicians.

5. Contact Information & Location

Should you have any inquiries, disputes, or concerns regarding these Terms and Conditions, please contact us directly via the details below: